Experience Avara

May 24, 2018 2:37:00 PM

Providing Flexible Capabilities to Meet Market Demand for Sterile Fill-Finish Services

by Andrea Baiocchi


Demand for aseptic fill-finish contract manufacturing services is increasing as APIs become more complex and more biologic drugs reach the market. Biopharmaceutical companies are relying on contract development and manufacturing organizations (CDMOs) with the highly specialized equipment and capabilities required to ensure the production of high-quality, safe sterile drug products. Avara Pharmaceutical Services, with the acquisition of Pfizer’s Liscate, Italy facility, has added flexible, sterile fill-finish capabilities to its extensive portfolio of API and drug product development and manufacturing services.

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Sep 15, 2017 5:00:00 PM

Achieving a High Level of Customer Service Through Lean Quality Management

by Warren Horton


Providing customers with their order when they want it, at the right price and quantity, is only laying the foundation for excellent customer service. Mitigating risk through planning and rapidly responding to unexpected events are also essential. Teamwork and collaboration, both within a CDMO and with customers, combined with a lean quality management system, ensure the highest levels of customer service.

Defining a High Level of Customer Service

At the beginning of each new project, a CDMO works alongside its customer to set milestones that enable the customer to meet specific project timelines. To provide the highest level of customer service, the CDMO must be able to meet each of those milestones on time and to the expectations of the customer for quality, quantity and price. This requires the CDMO to have a thorough understanding of the project, its complexity and any inherent risks. The CDMO must also have the capability to develop a remediation plan to ideally eliminate, or otherwise reduce, those risks.

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Mar 27, 2017 4:32:16 PM

A Growing CDMO

by William L. Pasek

Interview with Bill Pasek, Executive Vice President, Chief Commercial Officer

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